If you find a lower price than the one offered on www.hrluisxv.net , within 24 hours after you make your booking through the website www.hrluisxv.net , after checking it, the management of the Hostal Luis XV will deduct the difference at the end of your stay in the hotel and we will also offer compensation with a discount relating to the price found. We don’t match it, we beat it

• 1. You book a room in the hostel www.hrluisxv.net at a price of €70 for example.
• 2. Within the next 24 hours, you find a lower price available (which can be booked on another online website) for the same hotel, the same room type and the same date; €65 for example.
• 3. You send a request to info@hrluisxv.net. It is advisable to attach a print screen (press the “Prt Sc key” or “Command-Shift-4″ and paste) with the website where you have found the lower price.

In your email you must tell us:

• First and last name of the person who made the booking
• Arrival and departure date
• Total price of the booking with Hostal Luis XV
• Total lower price found online
• Exact address of the website where you found the lower price, and the date and time when you performed the search

4. After checking that the lower price is available and can be booked on the other website, at the end of your stay at the hotel we will deduct the difference plus a discount.

The Hostal Luis XV will verify your request and contact you within 24 hours. If you don’t receive an answer within 24 hours, please contact us by email info@hrluisxv.net

Terms and Conditios which must be met for the best price guaranteed

• The customer must have a booking confirmed directly through the official website: www.hrluisxv.net
• The rate found on the other website must have the same conditions as the rate booked directly with Hostal Luis XV:
• Same room type and same number of guests, same duration and dates of stay, same conditions of sale and payment cancellation conditions, prepayment conditions, etc. The rate found on the other website must be accessible by the public on the Internet and verifiable by Hostal Luis XV.
• Hostal Luis XV shall not under any circumstances be responsible for penalties or expenses deriving from the cancellation of bookings or errors in the publication of prices on other websites besides the official one (www.hrluisxv.net).
• In the event that the request for a better price relates to several nights, the best price guaranteed will be applied to the final price of the entire stay and not to the partial price relating to specific nights.
• The guarantee refers to the final price to pay by the user, which includes charges resulting from services, rates, taxes and administration fees which the other websites charge their users.
• Requests may only be sent by the person who made the booking or by the guest themself.
• The Best Price Guaranteed will not apply to:
• Price differences due to incorrect rounding up/down For the guarantee to apply, the price difference must be greater than 4 EUR.
• Rates not guaranteed publicly, offline (negotiated, groups, companies, etc.).
• Rates corresponding to opaque pages online (Internet pages which do not identify the hotel name, exact address or availability of rooms until the user has made the payment for the room booking/s).
• Rates corresponding to promotional packages or any type of vouchers.
• Rates which contain errors on the website at the time of the search or booking
• Variations in the rate in relation to fluctuations and/or differences in the currency exchange rate.